Q&A

About Lessons

When are the lessons ?

We can start the lesson from 9:30am to 8:00pm Monday to Friday. And on Saturday you can start from 9:30am to 5:00pm. You can take your lessons at the same time & day every week.

Where can I take lessons ?

You can take lessons at your home .

Can I take lessons from overseas?

Yes, you can take lessons from overseas .

What are the teachers like ?

We have all Japanese professional native teachers.

Can I take lessons as a Japanese beginner?

We can teach from beginner to advanced.

Can I study for the JLPT ?

Yes, we have a course for preparation for the JLPT.

Can I study for business Japanese ?

Yes,we have a course for learning business Japanese .

How long does a lesson take ?

50minutes or 90minutes lessons.

What should I prepare for lessons ?

You need only a computer and an internet connection.

What do you use as a lesson material ?

We use the original lesson material. In addition to that , also have materials for preparation for JLPT tests and so on.
We are providing teaching materials that meet your needs.

What should I do when I won’t be able to take a lesson ?

You can make up a lesson later if you inform us about canceling your lesson at least one day before the lesson date.
If you didn’t inform us  of your cancellation at least by one day before ,you can’t make up a lesson . So please be careful.

When is the deadline for make-up lessons?

You can take make-up lessons within 3 months. After that, they will be expired.

About Free Trial

What are free trial lessons like ?

You can take 4 free trial lessons for 50mins each.

Teachers share their screen and teach you through the screen.

If you decide that it’s not worth it to continue these lessons , you can of course stop taking these lessons without paying anything.

About Communication software

What do we use as a Communication tools ?

We use Skype and Zoom. It doesn’t cost any money.

Can I use a cell phone for lessons ?

I don’t reccomend using a cell phone because its screen is not big enough and Enternet connection is unstable.

About Payment

Which payment methods can I use ?

You can pay through Paypal and Bank transfer or au PAY

Do you accept Credit card ?

We do not accept Credit card but you can pay by paypal with Credit card.

About Enrollment fee

We charge ¥3000 as Enrollment fee.

Do I pay a lesson fee each time?

We charge once a month.

Others

What time is EJ assistant support open ?

We are open from 9AM to 7PM on weekdays. On Saturday ,we are open from 9AM to 4PM. We are closed on Sunday.